Productivity
AI Support Assistant – 24/7 Chatbot, Ticket Triage and Intelligent Knowledge Base .
Automate Customer Support Issue Resolution Using AI Text Classifier
Enhances customer support efficiency by automating the resolution of long-standing project management issues. It identifies unresolved tickets, processes each through a subworkflow, uses AI to generate reports from issue comments, classifies the state and progress, performs sentiment analysis, and either escalates or closes the issue based on the findings.